Privacy Policy

Privacy Policy

Baytelux

Effective Date: 1/3/2026

At Baytelux (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.baytelux.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you visit or interact with our Website, we may collect the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways; we do not store card details)

b) Order & Transaction Information

  • Products purchased

  • Order history

  • Delivery details

  • Communication related to your orders

c) Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Website

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Process and fulfill jewellery orders

  • Coordinate with third-party suppliers for dropshipping and delivery

  • Communicate order updates, confirmations, and customer support

  • Improve our Website, products, and services

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory requirements in the UAE


3. Dropshipping & Third-Party Sharing

As Baytelux operates on a dropshipping model, we may share necessary customer information (such as name, phone number, and delivery address) with:

  • Jewellery suppliers

  • Logistics and shipping partners

  • Payment processors

  • Website hosting and analytics providers

These third parties are only given information required to perform their services and are obligated to protect your data.


4. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience

  • Remember preferences

  • Analyze Website traffic and performance

You may disable cookies through your browser settings, though some features of the Website may not function properly.


5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us at support@baytelux.com


7. International Data Transfers

Your information may be transferred to and processed outside the UAE due to our use of international suppliers and service providers. We ensure appropriate safeguards are in place for such transfers.


8. Children’s Privacy

Baytelux does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, it will be promptly deleted.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the revised policy.


10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Baytelux
📍 Dubai, United Arab Emirates
📧 Email: [support@baytelux.com]
🌐 Website: www.baytelux.com